When Samsung Galaxy J7 Pro  not working correctly like forget the password, slow charging, Mobile Hang or screen freeze, etc. After that, we have to Hard Reset, or Factory reset mobile. You must take back up of your mobile before doing hard reset or factory reset because it will wipe out your all data from your Samsung galaxy j7

Before Doing Hard Reset Read Also: All Things You Need to Know before Hard Reset or Factory Reset

Hard Reset or Factory Reset Samsung Galaxy J7 Pro or Unresponsive Samsung Galaxy J7 Pro 

Hard reset will wipe all of the data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Video, etc. Follow these steps to hard reset Samsung Galaxy J7 Pro mobile:

  1. First of all, make a backup of your mobile. If you have activated “Anti Theft” in your mobile, then you need google login details too hard reset Galaxy J7 Pro.
  2. Switch Off your Mobile
  3. Now Press Volume Up, Home and Power Key at a time.
  4. You will Samsung Logo on your screen then release these keys now press Volume Down Key until you select “wipe data/factory reset.”
  5. Now press the Power Key button to select the above option.
  6. Now again press Volume Down key to select the option “Yes — delete all user data.”
  7. Now press Power key button to select the above option.
  8. It will hard reset your Samsung Galaxy J7 Pro mobile and screen will show “Reboot system now.”
  9. Now press the power button to restart your mobile.

Samsung Galaxy J7 Pro Soft Reset

  1. Make a Backup of Mobile data. If you have activated “Anti Theft” in your mobile, then you need google login details too hard reset Galaxy J7 Pro.
  2. Press “Home” Button and Select “Apps ” icon.
  3. Select “Settings > Cloud and accounts.”
  4. Tap on “Backup and reset.”
  5. If you want to select “Back up my data,” move slider On or Off.
  6. If you want to select “Restore,” move slider On or Off.
  7. Again go back to “Settings.”
  8. Tap on “Reset >Factory data reset.”
  9. Tap again on “Reset.”
  10. If you have screen lock or Pin is enabled, then you have to enter that.
  11. Tap on Continue.Tap on “Delete All”
  12. It will soft reset Samsung Galaxy J7 Pro and  mobile will restart now.

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