When Moto e is not working well like forget the password, slow charging, Mobile Hang or screen freezes, etc., after that, you have to Hard Reset, or Factory reset mobile. You must take back up of your mobile before doing hard reset or factory reset because it will wipe out your all data from your Moto e mobile.
Before Doing Hard Reset Read Also: All Things You Need to Know before Hard Reset or Factory Reset
Table of Contents
Hard Reset or Factory Reset Moto e or Moto e
Hard reset will wipe all of the data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Video, etc. Follow these steps to hard reset Moto e mobile:
- First of all, make a backup of your mobile. If you have activated “Anti Theft” in your mobile, then you need Google login details to hard reset Moto e.
- Switch Off your Mobile.
- Now, Press Volume Up, Home and Power Key at a time.
- You will Logo on your screen then release these keys now press Volume Down Key until you select “wipe data/factory reset.”
- Now press the Power Key button to select the above option.
- Again press Volume Down key to select the option “Yes — delete all user data.”
- Press Power key button to select the above option.
- It will hard reset your Moto e mobile and screen will show “Reboot system now.”
- Now press the power button to restart your mobile.
Moto e Soft Reset
- Make a Backup of Mobile data. If you have activated “Anti Theft” in your mobile, then you need Google login details to hard reset Moto e.
- Press “Home” Button and Select “Apps” icon.
- Select “Settings > Cloud and accounts.”
- Tap on “Backup and reset.”
- If you want to select “Back up my data,” move slider On or Off.
- If you want to select “Restore,” move slider On or Off.
- Again go back to “Settings.”
- Tap on “Reset >Factory data reset.”
- Again Tap on “Reset.”
- If you have screen lock or Pin is enabled, then you have to enter that.
- Tap on Continue. Tap on “Delete All”
- It will soft reset Moto e and mobile will restart now.
Specification of Moto e Mobile
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| OS Version | Android 4.4.2 (KitKat), upgradable to 5.1 (Lollipop) |
| Performance | Dual-core 1.2 GHz Cortex-A7 |
| Weight | 142 g |
| Memory | 4 GB |
| Expandable Memory | Up to 32 GB |
| RAM | 1 MB |
| SIM Type | Micro-SIM |
| Connectivity | Wi-Fi – Wi-Fi 802.11 b/g/n, hotspot, Bluetooth – 4.0, LE, aptX, GPS- A-GPS,USB- microUSB 2.0 |
| Display | 4.3 inches |
| Resolution | 540 x 960 pixels |
| Build | |
| Front Camera | NO |
| Rear Camera | 5 MP |
| Battery | 1980 mAh |
| Colors | Black, White |
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Hard Reset or Wipe Data with Google Find My Device
It is straightforward to reset your Moto e mobile with Google Find My Device. You can erase all your mobile data remotely with Google Find My Device. But Make sure before deleting your data because you cannot recover data after hard reset from Google Find My Device.
- First of all, the open link of Google Finds my Device.
- Now, Login with your Google account credentials.
- It will take you to the “Android Device Manager.”
- There you can see two options Play Sounds and Secure & Erase Device.
- Now, Select the “Secure and Erase Device.”
- It will take you to the next screen.
- Now, select “Erase Device.”
- It will show you an “Erase Device” button.
- Click on that button.
- It will wipe all your data from your mobile.
Wipe Data with Android Multi Tools Software
If you can unlock Moto e with Google find my device, then you can use Android Multi Tools. This tool can reset and unlock your Moto e mobile free of cost. To use Android Multi Tools, Please follow the below procedure for that:
- First of all, you must have a computer or laptop. Without these, you cannot use this tool.
- Now, download the Android SDK in the system.
- After that, Download Android Multi Tools.
- After that, install this tool on the system.
- Now, run “Android Multi Tools.”
- Now, go to mobile “Settings > Developer Option > USB Debugging”.
- After that, press the Power and Volume down button on mobile.
- You will see the boot screen on the mobile.
- Now, use the USB cable to connect Moto e with the system.
- After that, select the 5th or 8th option and press enter to reset Moto e mobile.
- Now, you have successfully wipe data from Moto e mobile.
Unlock Moto e with Google Account
If you want to unlock Moto e with Google account, then you have to follow the below procedure for that:
- First of all, you must have an active internet connection on Moto e mobile.
- Now, turn on Moto e mobile.
- After trying your password, you are still not able to unlock the phone.
- Now, click on the “Forgot Pattern” option.
- Now, enter your Google account credentials.
- After that, tap on the Sign In button.
- Finally, choose a new password, and it will unlock Moto e mobile.
Password Recovery Moto e with Security Questions
If you are unable to access your Moto e mobile, then you can recover your password with security questions. Here is the procedure to password recovery:
- First of all, you must have an active internet connection on Moto e mobile.
- Now, turn on Moto e mobile.
- After trying your password, you are still not able to unlock the phone.
- Now, click on the “Forgot Pattern” option.
- Now, click on “Answer Questions.”
- It will take you to the next screen.
- Answer security questions, and it will unlock your Moto e mobile.
- Now, you can create a new password or pattern for Moto e.
Reset Moto e with Code
You can hard reset Moto e mobile with codes also. Dial the following codes on mobile to hard reset:
*#*#7780#*#* – This Code wipes all Moto e data.
*2767*3855# – This Code also reset your Moto e mobile.
Warning: These codes will remove all your data like Contact, Photo, Songs, Applications, Setting, etc. from your mobile. Think twice before using these
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