How to Fix Galaxy J2 Not/Slow charge [ Samsung J2 Troubleshooting ]


Samsung Galaxy J2 charging problem is a common issue is Samsung Mobiles. Majority of the Galaxy J2 battery charging issues are minor like installed applications, others by firmware glitches, some of them hardware-related problems.

Samsung Galaxy J2 charges very slowly

If you own a Samsung Galaxy J2 mobile, you face a slow charging issue often. Sometimes it took a whole night to charge 100% battery. If you plug in your Samsung Galaxy J2 mobile and look into after 10-15 minutes, it will show you no changes in the battery.

Nowadays all Samsung Mobiles come with an inbuilt battery so you cannot changes yourself with a new battery. You have to visit your nearest Samsung Customer Care to get a new battery. But always changes new Battery is not the best solutions for charging issue.


  1. Turn Off Your Samsung Galaxy J2 mobile.
  2. Press Power key for 10-15 seconds.
  3. “Samsung Galaxy J2” will appear on your mobile screen.
  4. Press and Hold volume down key until the device finishes restarting
  5. You will see Safe mobile on the bottom corner of the mobile screen
  6. Now your mobile is in safe mode.
  7. 90% of slow charging is caused by an app. So you have to find that app in safe mode and uninstall that app from your mobile.
  8. You can Hard Reset Your Samsung Galaxy J2 Mobile. Before doing so, you must have backup your file and settings.

Samsung Galaxy J2 charges slow and heats up

When you plug in your Samsung J2 for charging and it slowly charging up, also your Galaxy J2 mobile heat up more then you have the issue with your mobile. Sometime Galaxy J2 charging very slowly and it heats up bad to the point that it might explode.


It looks like that charging mobile and mobile heat up connects, but at some points, they are not. There can be many factors that can heat up mobile, like app crashing, app taking resources too much, and Micro SD card issue.

App Issue: Mobile slow charging and heat up can be related to this. So run your mobile in Safe mode and try to find that app who’s creating this issue. If you want to know how to run your Galaxy j2 in Safe mode, read the above section where we have mentioned about how to fix Galaxy J2 slow charging.

Micro SD card issue: some time micro SD card get corrupted or damaged, and phone tries to read it again and again. This process heats up your mobile a lot. It’s better to remove the damaged micro SD card from mobile and buy a new one.

Galaxy J2 won’t charge at all

Sometime Galaxy J2 plugging it in to charge, it didn’t charge at all. To fix this charging issue, we have to reset Galaxy J2 mobile soft so that mobile can start charging again. To do the soft reset, you have to read the following article of our where we have to tell you how to do hard/soft reset Galaxy J2 mobile.

Samsung Galaxy J2 Hard Reset or Soft Reset


Galaxy J2 won’t charge after Getting Wet

When Galaxy J2 get wet, you have to be more careful because Galaxy J2 is not waterproof. So you have to act quickly to save your mobile to become dead. Here are the steps you have to follow to rescue your mobile after getting wet:

  • First of take a dry cloth and wipe Galaxy J2 mobile carefully. Make sure that you don’t leave any drop of water on your mobile. It better to switch off your mobile for some time and so that mobile can keep dry and won’t burn while charging.
  • After that clean the charging port of mobile using a can of compressed air.
  • Try charging your phone using a different charging cord.

Hard Reset or Wipe Data with Google Find My Device

It is straightforward to reset your Galaxy J2 mobile with Google Find My Device. You can erase all your mobile data remotely with Google Find My Device. But Make sure before deleting your data because you cannot recover data after hard reset from Google Find My Device.

  • First of all, the open link of Google Finds my Device.
  • Now, Login with your Google account credentials.
  • It will take you to the “Android Device Manager.”
  • There you can see two options Play Sounds and Secure & Erase Device.
  • Now, Select the “Secure and Erase Device.”
  • It will take you to the next screen.
  • Now, select “Erase Device.”
  • It will show you an “Erase Device” button.
  • Click on that button.
  • It will wipe all your data from your mobile.

Wipe Data with Android Multi Tools Software

If you can unlock Galaxy J2 with Google find my device, then you can use Android Multi Tools. This tool can reset and unlock your Galaxy J2 mobile free of cost. To use Android Multi Tools, Please follow the below procedure for that:

  • First of all, you must have a computer or laptop. Without these, you cannot use this tool.
  • Now, download the Android SDK in the system.
  • After that, Download Android Multi Tools.
  • After that, install this tool on the system.
  • Now, run “Android Multi Tools.”
  • Now, go to mobile “Settings > Developer Option > USB Debugging”.
  • After that, press the Power and Volume down button on mobile.
  • You will see the boot screen on the mobile.
  • Now, use the USB cable to connect Galaxy J2 with the system.
  • After that, select the 5th or 8th option and press enter to reset Galaxy J2 mobile.
  • Now, you have successfully wipe data from Galaxy J2 mobile.

Unlock Galaxy J2 with Google Account

If you want to unlock Galaxy J2 with Google account, then you have to follow the below procedure for that:

  • First of all, you must have an active internet connection on Galaxy J2 mobile.
  • Now, turn on Galaxy J2 mobile.
  • After trying your password, you are still not able to unlock the phone.
  • Now, click on the “Forgot Pattern” option.
  • Now, enter your Google account credentials.
  • After that, tap on the Sign In button.
  • Finally, choose a new password, and it will unlock Galaxy J2 mobile.

Password Recovery Galaxy J2 with Security Questions

If you are unable to access your Galaxy J2 mobile, then you can recover your password with security questions. Here is the procedure to password recovery:

  • First of all, you must have an active internet connection on Galaxy J2 mobile.
  • Now, turn on Galaxy J2 mobile.
  • After trying your password, you are still not able to unlock the phone.
  • Now, click on the “Forgot Pattern” option.
  • Now, click on “Answer Questions.”
  • It will take you to the next screen.
  • Answer security questions, and it will unlock your Galaxy J2 mobile.
  • Now, you can create a new password or pattern for Galaxy J2 .

Reset Galaxy J2 with Code

You can hard reset Galaxy J2 mobile with codes also. Dial the following codes on mobile to hard reset:

*#*#7780#*#* – This Code wipes all Galaxy J2 data.

*2767*3855# – This Code also reset your Galaxy J2 mobile.


Warning: These codes will remove all your data like Contact, Photo, Songs, Applications, Setting, etc. from your mobile. Think twice before using these

Other Mobile Charging Issues:

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